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National Association of Student Financial Aid Administrators, 2015
Over the last several years the financial aid community has voiced concern about disruptions, inconsistencies, and lack of quality servicing on federal student loans. It has been difficult to fully grasp the extent to which servicing issues exist and to understand the disparate servicing practices between various servicers. The joint Servicing…
Descriptors: Student Financial Aid, Student Loan Programs, Federal Aid, Federal Programs


