The purpose of this study was to explore critical thinking skills in peer feedback for Business English writing in order to facilitate the quality of peer feedback and quality of Business English writing. "Critical peer feedback" was conceptualized with the integration of "critical thinking" and "peer feedback" in…

This guide to the development of effective documentation for users of computer software begins by identifying five types of documentation, i.e., training manuals, user guides, tutorials, on-screen help comments, and troubleshooting manuals. Six steps in the development process are then outlined and briefly described: (1) planning and preparation;…

Over the past several years, technical communicators have been struggling to change some of the stylistic traditions inherited from scientific discourse. Rhetoricians, writing teachers, and psychologists all agree that the use of analogy and first- or second-person sentence construction make for more effective communication than the absence of…