The purpose of this qualitative research study was to illustrate the experiences of transfer students interacting with community college librarians for instruction and research assistance. This research study was guided by one research question: (RQ1) How do transfer students at community colleges who frequently meet with their community college…

Two research questions guided this study: (1) Is there a gap in customer service quality perception between librarians (service providers) and patrons (service beneficiaries)?; and (2) How do patrons perceive the relational service qualities of librarians who staff the reference desk? Quantitative results based on a Likert scale survey showed no…

Librarians at Central Oregon Community College's Barber Library explored how to best serve the needs of three satellite campuses across a large geographic region. While initially intending to start an embedded librarianship program, a pair of surveys showed the relationships and awareness necessary for the foundation of such a program were…

The purpose of this article is to chronicle and discuss a unique research opportunity at LaGuardia Community College when Hurricane Sandy caused a week of class cancelations, including library instruction sessions for ENG101 students. Librarians took advantage of the natural sample, paired with randomly selected classes that had previously…

This article describes practical steps taken in the planning of an integrated information literacy instruction linked to a course assignment for community health majors at Kingsborough Community College of the City University of New York. The library sessions integrated the Association of College and Research Libraries Framework for Information…

This study evaluates whether or not community college libraries have in place the characteristics necessary to develop digital branch libraries to meet the expanding and changing needs of their publics. Using Hon and Grunig's (1999) relationship building criteria as a framework, 98 community college library websites were analyzed to determine…

A report of findings from a content analysis of 191 course-related research assignment handouts distributed to undergraduates on 28 college campuses across the U.S., as part of Project Information Literacy. A majority of handouts in the sample emphasized standards about the mechanics of compiling college research papers, more so than guiding…

Fifteen of Texas's 49 public community/junior college districts maintain rural extension centers in small- to medium-sized cities located from 19 to 108 miles from campus. Operating out of borrowed or leased facilities, with no local income or tax base, these centers provide a regular schedule of credit classes to rural Texas residents. In…

The College of the Canyons Library, with assistance from Institutional Development and Technology (IDT), conducted a survey of students to obtain their impressions regarding experiences with library staff, services, collections, and equipment. A representative sample of non-occupational courses was selected for an in-class survey. In addition,…

This "sampler" of how quantitative and qualitative information is gathered, compiled, and reported can be useful for media staff seeking to develop the most effective library/learning resources program and to integrate that program into the overall institutional effectiveness plan. This guide was created through contributions from 24 community…

Since 1986, Johnson County Community College (JCCC) (Kansas) has conducted user evaluations of student/auxiliary services every other year. This document presents the results for the spring 2001 survey. In total, 585 surveys were returned from students in the sample of classes selected to generally represent career/transfer, day/evening, and…

To gather data on library use by students at South Seattle Community College (SSCC), questionnaires were distributed to individuals in the library and, through instructors, to students in classrooms. Responses were received from 549 members of the campus community, 62% of whom were vocational students and 22% of whom were liberal arts students.…

A study was conducted to explore the interrelationship of library and literacy education programs of the North Carolina Community College System (NCCCS), and to identify the nature of library involvement in the accomplishment of the literacy education mission of the 58-member organization of two-year institutions. Students enrolled in the…

The learning resources programs analyzed in this report include the library, audiovisual, television, and production services of 15 Massachusetts community colleges. The study is based on a questionnaire/checklist developed from the 1972 Association of College and Research Libraries (ACRL) guidelines for 2-year college learning resources programs…

This study examines bibliographic instruction methods and aids currently being used in selected Canadian academic libraries. The project's objectives included identifying: the current state of bibliographic instruction; programs or special services offered for foreign students; changes or developments that have taken place in bibliographic…