Stress impedes a students' ability to learn. This includes learning concepts in the academic realm, but also socially, emotionally, and culturally as well. This study took place in a K-12 school in rural North Dakota with a student population of under 200 children. The focus of this research was to find out more about stress and emotional…

Resident assistant training happens every year for the approximate 10,000 RAs who work on campuses across the country. These training programs can include classes, pre-service summer weeks, and ongoing training throughout the year. Following educational and training models such as CAS, assessment, Bloom's taxonomy, adventure programming, and…

In this book the authors explain how to build, and over time improve, the elements of an observation system that equips all observers to identify and develop effective teaching. It is based on the collective knowledge of key partners in the Measures of Effective Teaching (MET) project--which carried out one of the largest-ever studies of classroom…

School-wide Positive Behavioral Interventions and Supports (SWPBIS) is a widely used framework for supporting student social and academic behavior. Implementation science indicates that one effective way to implement and scale-up practices, such as SWPBIS, is through coaching; thus, there is a need for efficient, cost-effective methods to develop…

In January 2012, the West Virginia Governor's Office released an influential report, "Education Efficiency Audit of West Virginia's Primary and Secondary Education System," written by Public Works (2012), a management consulting company headquartered in West Chester, Pennsylvania. Based largely on this report, the West Virginia…

Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…

National plans in higher education institutions are being developed in various aspects of the academic world for technology integration. Short online training has the potential for accelerating and facilitating the implementation of those plans. So far, a little is known about the suitability of this mode of training for faculty members'…