Expanding on previous research, the authors applied quantitative and qualitative methods to investigate Web usability policies, standards, and guidelines (PSGs); resources; and usability testing, including mobile testing and usability laboratories, at the academic members of the Association of Research Libraries (ARL). Survey results indicated…

This study compares library web usability practices in 2007 and 2020 at academic libraries that are institutional members of the Association of Research Libraries. The authors performed chi-square and t-tests to determine whether there were differences in establishing policies/standards/guidelines (PSGs), conducting usability tests, and providing…

Once an integral component to library instruction programs, tours of academic library spaces are less common despite students' continued need for study spaces with various qualities. This study asks, "What do students remember after taking an asynchronous, on-site academic library tour?" Qualitative analysis finds that, while students…

This paper reports the results of a survey study of foreign-born students' use of academic and public libraries. The researcher administered the survey at a public liberal arts college in the fall of 2014. The analysis shows that foreign-born students use both public and academic libraries with great frequency for academic tasks. Variables such as…

This discussion of the establishment of the archives at Fitchburg State College, an institution with an enrollment of 3,700, provides details on the background of the project, approval process, literature search, planning, collection development, continuing publicity efforts, and facilities. Useful items found through the literature search are…

This study focuses on the planning necessary to support library instruction for an online public access catalog in an academic library. The installation of an online catalog is viewed as an opportunity for librarians to teach effective use of the library catalog. The project report consists of a review of the literature pertaining to the…

A survey of public and academic libraries conducted to obtain information on length of reference desk shifts and proportion of the reference librarian's time spent at the desk found the two-hour weekday shift to be the most common, and that librarians typically work 7 to 21 hours per week at the desk. (EM)

This SPEC (Systems and Procedures Exchange Center) Kit and Flyer reports results of two surveys conducted in 1996 and 1998 that examined ARL (Association of Research Libraries) member libraries' World Wide Web history, development, use, and activities. Fifty-six out of the then 119 ARL member institutions responded to the 1996 survey, and 68 out…

To gather more information on the role of the liaison in research libraries, the Association of Research Libraries (ARL) Office of Management Services conducted a survey in 1992 of its academic library members. Completed surveys were returned by 49 libraries. Liaisons in both technical and public services were reported by 59 percent, while 31…

The increased demand for library materials resulting from improved bibliographic access due to automation, and auditors' demands for more accurate accounting of library assets/holdings, have made it increasingly important that the discrepancy between the catalog and the materials in the stacks be reduced. This paper identifies many of the benefits…

Explores the use, revision, and evaluation of a written, self-paced tour that precedes librarian-led instruction at the Indiana State University library. Presents student reactions to the tour and its accompanying exercises. Guidelines for administering the tour and a questionnaire on tour use are appended for readers to answer and submit to the…

A dramatic increase in interlibrary loan (ILL) in academic and research libraries in the last five years, combined with a changing office environment, is forcing reassessment of the relationship between the volume and cost of loans to service quality. In the spring of 1988, a survey was sent to 116 member libraries of the Association of Research…

A training manual created by a reference librarian at Kent State University who was responsible for training and supervising graduate library science students for reference work, this handbook is offered as a guide to librarians for developing a training program for preprofessionals or nonprofessionals who work at a library reference desk. The…

This report describes a research project designed to improve the University of Wisconsin-Stout (UW-S) Library Learning Center services to students with learning disabilities. Three groups were surveyed to gather the information needed to improve services. Learning disabled students at the UW-S campus were asked to identify problems encountered in…

This document focuses on the evaluation, bibliographic searching, replacement, preservation photocopying, and microfilming of library materials that are too brittle to handle without risking damage. To assess these activities, a SPEC (Systems and Procedures Exchange Center) survey was sent to members of the Association of Research Libraries (ARL),…