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Rebecca Bryant; Brian Lavoie; Amanda K. Rinehart – OCLC Online Computer Library Center, Inc., 2023
This report provides actionable recommendations based on real-world case studies that libraries can apply to help make their own collaborations successful and sustainable. The report shares experiences from the Texas Data Repository, Portage Network, and Data Curation Network to illuminate the challenges, opportunities, and considerations of…
Descriptors: Academic Libraries, Library Services, Institutional Cooperation, Capacity Building
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Charles, Leslin H. – Communications in Information Literacy, 2017
Many academic librarians in the state of New Jersey (NJ) have successfully integrated information literacy (IL) into the curriculum using the ACRL IL Competency Standards for Higher Education ("Standards"). These "Standards" formed the underpinnings of IL curriculum mapping and assessment plans, and have been adopted by…
Descriptors: Academic Libraries, Librarians, Library Development, Organizational Change
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Ippoliti, Cinthya – Public Services Quarterly, 2014
Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…
Descriptors: Academic Libraries, Staff Development, Curriculum Development, Library Services