Describes results of a nationwide survey of libraries that was conducted to obtain an objective measure of the purpose and character of formal and informal library instruction. Responses from special libraries are emphasized, including library demographics, purpose and mechanics of instruction, conceptual aspects of instruction, and desired…

Examines the librarian's role in managing online access and training endusers based on a survey of librarians. Highlights include the impact on special libraries; goals of enduser training; the corporate context; instructional and training aids; enduser instruction in the virtual library; and competencies required for information literacy. (10…