Describes a survey of state library associations that was conducted to gather information about professional development and continuing education opportunities. Issues addressed include goals of state library associations, budgets for professional development, opportunities for professional development, programs and workshops, association…

Describes a study that designed and tested an interlibrary loan (ILL) measurement tool to be used by all types and sizes of libraries in Illinois. Topics discussed include data collection processes, use of the information for resource sharing, and a continuing education program to help librarians use the ILL forms. Sample forms are appended.…

Discussion of performance appraisal and evaluation focuses on a peer review and evaluation process of reference services that was developed at Louisiana State University. Formative evaluation principles are discussed, user survey results are reported, and a checklist for implementing a peer desk review process is provided. (20 references) (LRW)

Reports the results of a survey which examined the response of academic libraries to the needs of deaf students in terms of reference services, staff interaction with students, bibliographic instruction, formal policies, and outreach programs. Several recommendations to improve library services to deaf students are presented. The questionnaire is…