Provides worksheet that can be used to calculate the costs of a complete training intervention, a needs assessment, an evaluation of a specific program, media production, or job aids. Developed in response to the General Motors Great Job Aid Contest, this aid includes a glossary of terms. (LRW)

This report outlines corporate instructional design and performance technology (ID/PT) standards, including what they are; how they help an organization; advantages and disadvantages of having standards; types of standards (focus, approach, and scope); content; and formats. A worksheet for determining ID/PT standards is included. (DB)

Discussion of shyness and how it affects performance focuses on a training program that was designed to assist trainers in reducing shyness and in-building interpersonal competence. A questionnaire and other methods to help identify shyness are described, and HyperCard software that organized and presented exercises for treatment is explained. A…

Discusses techniques for improving training program design and administration through effective evaluation. Describes three sample case studies that compare trainers, facility/location, and course content; trainee reactions are plotted on a graph. Presents trainee feedback forms that identify aspects of a session, rate effectiveness, and record…

Discusses seven basic principles related to instructional design for adult trainees in a business environment. Topics discussed include objectives of instructional design; performance problems; feedback; assessment; analysis; production, using the most suitable medium; evaluation; implementation; incentives; motivation; and job aids. An adult…