Provides a brief overview of focus groups; discusses the use of undergraduate focus groups on two campuses of the University of California library system; describes methodologies used, including interviews and questionnaires; and describes new directions the libraries were led as a result of student input. (Author/LRW)

Presents results of a survey which polled 37 university libraries to determine the attitudes, opinions, and perceptions of map librarians regarding unique security problems, addressing such factors as commercially designed security systems, written circulation policies, and access limitations. Twenty-six references are listed, and appendices…

Discussion of measuring and improving the quality of library public services focuses on a method for quantifying and categorizing patrons' comments from a questionnaire developed at the College of Charleston (South Carolina) library. Topics include Total Quality Management, measures of user perceptions, and defining the service role of libraries.…

Reports results of survey of 363 academic libraries designed to study: (1) media collections (audio formats, visual formats, audiovisual formats) and how they are arranged, accessed, and circulated; (2) staffing configurations; (3) space and funding allocations; and (4) other services offered within the media center. Questionnaire is appended. (8…

Describes electronic information resources in religious and theological studies, considers the impact these tools may have on theological librarians, and discusses results of a survey of electronic tools in theological libraries that was conducted to measure the attitudes of theological librarians toward computer-aided biblical research. (35…