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Download full textWills, Deborah – 1993
This manual was produced during the 1992-93 Wilfrid Laurier University in Ontario school year to be used as a reference guide and a training tool for library support staff assigned to work at the library's information desks. Its purpose is to help ensure a uniform standard of service and to provide practical procedures for information and basic…
Descriptors: College Libraries, Databases, Ethical Instruction, Foreign Countries
