Discusses program evaluation concepts and methods and how they can be applied to children's library services. What program evaluation is not is explained, as well as three levels of evaluation, including a variety of "threats" to the possible effectiveness of a program. Examples of program evaluation instruments are appended. (EM)

A dramatic increase in interlibrary loan (ILL) in academic and research libraries in the last five years, combined with a changing office environment, is forcing reassessment of the relationship between the volume and cost of loans to service quality. In the spring of 1988, a survey was sent to 116 member libraries of the Association of Research…

This monograph offers a series of questions which are intended to serve as a framework for investigating the status of arts education programs within elementary and secondary schools. It is intended as an aid to parents, educators, and other interested citizens as they evaluate and/or seek to improve arts education programs. The questions are…