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| Hammond, Carol, Ed. | 2 |
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| Collected Works - Proceedings | 2 |
| Tests/Questionnaires | 2 |
| Reports - Evaluative | 1 |
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PDF pending restorationHammond, Carol, Ed. – 1991
The six papers in this collection address as many different topics. In "Circulation Desk Staff Amiability and Patron Satisfaction," Laureen Cardon and Nathan M. Smith describe a study at Brigham Young University which demonstrated that interpersonal relations training for circulation desk staff could improve patron satisfaction. Anna L.…
Descriptors: Academic Libraries, Course Integrated Library Instruction, Databases, Government Publications
Download full textHammond, Carol, Ed. – 1992
Three papers contributed to the joint conference of the Arizona State Library Association (ASLA) and the Arizona Educational Media Association (AEMA) are presented. "Participatory Evaluation: Alternatives for Library Instruction Evaluation" (Dennis Isbell and Lisa Kammerlocher) describes the experimental library instruction evaluation…
Descriptors: College Libraries, Conference Papers, Depository Libraries, Educational Trends
