Purpose: The primary aim of this study is to delve into the causes of occupational stress and burnout amongst administrative staff members in Pakistani universities. It does so by employing a qualitative research strategy, offering a comprehensive understanding of the issue. Design/methodology/approach: This study uses a qualitative research…

Education is a transformative force with the potential to reshape socio-political structures, promote equity, and drive social progress. However, in Pakistan, elite capture presents a significant challenge to the education system, spreading disparities and restricting access to quality education by marginalised communities. Therefore, our…

Previous studies focusing on the role of English in developing countries have reached different conclusions. Some studies consider the English language to be beneficial for students' academic and professional development, while others claim that it affects students' progress and conceptual clarity and thus acts as a source of students' failure.…