The purpose of this project was to determine if a brief workplace conflict resolution workshop improved employee conflict resolution knowledge and to examine which conflict handling strategies (Yielding, Compromising, Forcing, Problem-Solving, Avoiding) were most used by employees when dealing with workplace conflict. A pre-test/post-test control…

The author created a lesson in which students successfully practiced reading comprehension skills while developing an understanding of earthquakes. Not only did this lesson help students gain an understanding of the impact of earthquakes, a subject embedded into Missouri's eighth-grade science curriculum, but it also addresses one of the new…

These criterion-referenced test (CRT) items for air conditioning, heating, and refrigeration are keyed to the Missouri Air Conditioning, Heating, and Refrigeration Competency Profile. The items are designed to work with both the Vocational Instructional Management System and Vocational Administrative Management System. For word processing and…

This test item bank is keyed to the recently revised Secretarial Technology/Office Technology Competency Profile and based on information and procedures contained in the three-volume Secretarial Technology/Office Technology Curriculum Guide. Individual test items may be adapted for use with other sources. At least four test items per task…