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Jacoby, JoAnn; Ward, David; Avery, Susan; Marcyk, Emilia – portal: Libraries and the Academy, 2016
This article explores student, instructor, and librarian perceptions of chat reference in the context of an introductory composition course. Participants in a mixed-method study responded to an anonymized chat transcript. While student respondents valued speed and efficiency, they were willing to receive instruction and open to questions that…
Descriptors: Reference Services, Pilot Projects, Teacher Attitudes, Student Attitudes
Rhim, Lauren Morando; Redding, Sam – Academic Development Institute, 2011
In 2010, unprecedented levels of resources began to flow through state education agencies (SEAs) to support dramatic change in persistently low-performing schools under the expanded federal School Improvement Grant (SIG) program. The challenge for states is to leverage the federal investment to drive dramatic and sustainable change efforts in…
Descriptors: School Turnaround, Educational Improvement, Grantsmanship, Grants