Student employees are often vital members of an academic library's workforce, though the extent to which they contribute to library geospatial services has not yet been explored in a systematic way. The present study was designed to address this gap through a survey of academic library professionals involved in employing students to provide…

The intent of this CLIP (College Library Information Packet) Note is to provide data and sample documents that can be used as examples by college and small university libraries that are writing or rewriting their mission statements. A survey was mailed in April 1998 by the College Libraries Section of the Association of College and Research…

This SPEC Kit and Flyer focus on the extent to which Association of Research Libraries (ARL) libraries engage in formal or organized customer service programs. Seventy-five out of the 121 member libraries responded to the customer service program survey (61%). The SPEC Flyer discusses results in terms of customer service program characteristics,…

Eleven articles discussing school library management highlight: (1) use of student assistants; (2) time management; (3) human resource management; (4) administrator-librarian cooperation; (5) an educational platform for librarians; (6) accepting a new assignment; (7) dividing tasks between two librarians; (8) automating circulation; (9) moving a…

Describes both a dichotomy between library managers and library staff involved in direct service and a supervisory development instrument intended for use by employees to rate supervisors. This instrument, which is included, is designed to encourage an organizational climate characterized by mutual trust and shared values among supervisors and…

This report begins by noting that, in the interests of developing a vigorous and professionally active library faculty, a major goal of the James White Library (Andrews University, Michigan) is to recruit, retain and promote librarians who are highly self-motivated and have the ability to support the mission of the library. It then provides…

This report on the process by which a university librarian is selected is based on interviews with key participants in searches for library directors at five medium to large universities, each of which had selected a new university librarian within the two years prior to the survey. It was found that the five universities--one private, one…

Based on two surveys of Association of Research Libraries member libraries which were conducted in 1987 and 1988, this report begins with an overview of the responses from 48 libraries that had participated in development or fund raising campaigns within the past three years. Areas covered by the survey include library staffing and support,…

This document is one of ten kits distributed annually by the Systems and Procedures Exchange Center (SPEC), a clearinghouse operated by the Association of Research Libraries, Office of Management Studies (ARL/OMS) that provides a central source of timely information and materials on the management and operations of large academic and research…

Two surveys were conducted in 1981/82 and 1982 respectively to determine if Illinois public libraries were satisfying their patrons in terms of book use, and how much money Illinois public libraries received directly from their patrons in library fines, fees, and charges. In the first study, 2,133 adults returning a book at a random sample of 71…

A personnel appraisal tool was developed at the Iowa State University Library for professionals supervised by the Assistant Director for Technical Services and the Head of the Monographs Department, to evaluate both their supervisors' performance and the appraisal review as an educational tool to improve administrator performance. A Technical…

In January 1983 the Association of Research Libraries (ARL) surveyed its members regarding their fund raising programs. A response rate of 85% (95 out of 113 libraries surveyed) was obtained. It was found that 85% of ARL member libraries had been involved in university-wide fund campaigns; that over 75% of the respondents had also conducted…

The survey described in this report was designed to test whether or not library directors are able to recognize the existence of the problem of burnout (the emotional and physical exhaustion due to continued stress on the job) and how, if at all, top management of the institutions of which the library is a part view and deal with the issue. Survey…

Designed to provide the information and guidance required to establish and operate a workforce planning system for the library, archive, and information sector in developing countries, this manual shows how to collect, analyze, and understand information about the current state of the workforce, about its development, and about the likely future…

Although librarians in approximately one-third of Association of Research Libraries (ARL) have a rank or status similar to other faculty, their activities, responsibilities and involvement vary considerably. A survey was conducted to determine the autonomy of library faculty organizations and their role in library and university governance, and…