Globalization provides the contextual framework for cultural changes in the library user group. In order to be more effective, and realistically, more client-focused, the reference librarian is challenged to ask again "Who is my client?" in this changing context. This paper presents a positive and practical response to cultural change…

Discusses the role of the Commission of the European Communities (CEC) in the development of the electronic information industry in Europe. Activities aimed at libraries are described; the IMPACT program for developing the market for information services is explained; and problems of multilingualism are addressed. (LRW)

The paper outlines a number of processes that have been implemented by Learning Services at Deakin University (Geelong, Australia) to gain significant and sustained cultural change among staff in a blended organization, comprising the university library service, the curriculum design and development functions and those of academic staff…

Reflects on issues raised at the Library of Congress Institute on "Reference Service in a Digital Age." Discusses technology-oriented changes at the Library of Congress; the changing reference service model; collaborative partnerships; staff training; and the role of the reference librarian in the digital environment. (AEF)

Compares three system models (closed, open, dissipative) with traditional models for adoption of new technology and library operations. Argues that information-provider organizations (libraries) must be able to adapt to radical changes in their environments in order to remain viable economic entities. (Author/AEF)

This paper focuses on the development, adoption, and integration of resource discovery, knowledge management, and/or knowledge sharing interfaces such as interactive portals, and the use of the library's World Wide Web presence to increase the availability and usability of information services. The introduction addresses changes in library…

Recent penetration of the Internet in every aspect of society is remarkable. Along with various types of access methods being developed, information contents and services provided through them have also become available in a broad variety. The mobile phone systems capable of accessing the Internet have become very popular in Japan in the past…

The thesis of this paper is that the growth of the field of medical informatics, while seemingly a potential threat to medical librarianship, is in fact an opportunity for librarianship to both extend its reach and also to further define its unique characteristics in contrast to those of medical informatics. Furthermore, because medical…

Based on an analysis of the direction of library development and changes in librarians' social functions, this paper presents some key measures in the reform of library and information science education. The first section discusses the developing direction of the library cause under the network environment. The second section covers librarians'…

Advancing library services in large universities requires creative approaches for "building to scale." This is the case for CIC, Committee on Institutional Cooperation (Big Ten), libraries whose home institutions serve thousands of students, faculty, staff, and others. Developing virtual Web-based services is an increasingly viable…

This paper focuses on the responsiveness of libraries to user needs within the context of a changing academic environment. First, the character of the changes in the academic environment and the consequences of them for the relationship between scientific information and users are elaborated. Then, the kinds of responses needed for the adequate…

This paper outlines the efforts of the United Kingdom (UK) Joint Information Systems Committee (JISC) to help UK higher education institutions deal with the growing diversity of information resources. These efforts are based on two strands: the Electronic Libraries Program and the development of the JISC collections. These strands are now coming…

The South African Library of Parliament and Research unit has devoted considerable time and money to improving its research and library services for members, committees, and management of Parliament. The Library and Research Units have recently re-structured and re-designed services and information products, engaging in collection development…

A symposium explored recent public policy trends related to Canadian school libraries; the position of the school library as part of the educational process; and the school library's current and future roles in using old and new technologies to enable students to develop their information skills, ability to conduct research, problem-solving…

Focuses on a Web-based version of a national survey for the National Commission on Libraries and Information Science (NCLIS) of public library involvement with the Internet. Describes the procedures used to develop the Web-based questionnaire, identifies issues concerning Web-based research, and presents recommendations for the future…