This paper examines a vareity of individual, group, and organizational communication skills for dealing with job burnout. Primary emphasis is placed on techniques for: (1) gaining perspective; (2) resolving substantive and affective conflict; (3) developing social support systems; and (4) increasing constructive feedback and employee control.…

This paper reviews the literature on the causes of job burnout, a condition which has been linked with high personnel turnover, friction with co-workers and supervisors, increased dissatisfaction with both the job and the organization, job withdrawal, decreased productivity and absenteeism. The paper discusses the communication skills necessary to…