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State Educational Technology Directors Association, 2021
Data modernization and security practices allow educational leaders to provide accurate, secure, and timely data that can be securely exchanged, shared, and connected in order to provide instant understanding of school performance, student attendance, academic performance, or funding from multiple sources. This matters because: (1) Data…
Descriptors: Data, Information Security, Student Records, Learning Analytics
Roper, Kristin Grabarek; Sobel, Karen – Public Services Quarterly, 2012
Librarians who provide virtual reference services often perceive that their patrons self-identify to some degree, even when transactions are anonymous. They also develop a sense of patrons' greatest research-related needs over time. In this article, two librarians analyze two years' worth of virtual reference transcripts to determine what patrons…
Descriptors: Academic Libraries, Reference Services, Computer Mediated Communication, Synchronous Communication

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