Describes the scope, objectives, and status of a study of user responses to public online catalogs conducted in 1982 with Council on Library Resources (CLR) funding. The framework for evaluating the user-catalog interface, data collection, and questionnaire content are discussed, and a copy of the survey questionnaire is appended. (Author/JL)

Results from one of a series of cooperative projects to study public access to online catalogs are discussed. This report focuses on a survey of 1,152 users and 1,315 non-users of six computer systems at seven libraries, with library participants including (1) Claremont Colleges Library, which uses the Claremont Total Library System; (2) the…

The current attitudes of users and non-users towards public online computer catalogs (OPAC's) were studied at the Library of Congress (LC) and responses were compared with those from an aggregate survey. Attitudes of both users and non-users toward the LC OPAC system were favorable. Problems experienced by patrons related to difficulty in…

This report focuses on a discussion of findings from analyses of computer transaction logs contributed by four of the online catalog systems used in the Public Access Project. It supplements the analyses of User and Non-User Questionnaires by providing analyses of data from the systems themselves. The four systems contributing data to this…

Presents preliminary data that characterizes the relationship between what users say they are trying to accomplish when using an online public access catalog (OPAC) and their perceptions of what input to give the system. Human-machine interaction is discussed, and appropriate methods for evaluating information retrieval systems are considered. (18…

Reports on a qualitative study that explored strategies and behaviors of public library users during interaction with an online public access catalog, and users' confidence in finding needed information online. Discusses results of questionnaires, interviews, and observations that examined unknown-item searches, area searches, and known-item…

The Subject Access Research Project was initiated by OCLC in August 1979 to study the process of subject searching in the library catalog, with the objective of identifying features for an automated subject retrieval system which would support the present search tactics employed by library users performing manual subject searches at the library…

This report addresses the objectives of a national survey of users and non-users of online catalogs (OPAC's) as they apply to MELVYL and its implementation in the University of California (UC) Libraries on nine campuses. These objectives were to collect information to enable libraries to improve implementation of support services for public access…

Reports on the Online Catalog Public Access Project, a survey of users and nonusers in 31 U.S. libraries conducted for the Council on Library Resources. Characteristics of users, tasks, library setting, and system interface that affect user satisfaction are identified. A 25-item bibliography and user questionnaire are appended. (7 references) (EJS)

A national study of users and non-users of public access online catalog systems (OPACs) was undertaken at 29 libraries, representing 15 computer systems, to provide data and interpretations useful to system designers and library administrators. The findings indicate that users have overwhelmingly positive responses to OPACs. Non-users have…

Discussion of a study conducted at the University of Wisconsin-Madison to elicit information about the library's online catalog. Highlights the use of focus group interviews. Topics include experience with other catalogs, approaches to searching, positive feedback, barriers to use, and changes to the catalog as a result of the study. (LRW)

This report outlines specifications for the online transaction monitoring and questionnaire administration features of the University of California's (UC) Prototype On-Line Catalog, known as MELVYL. The development and testing of these features by the UC Division of Library Automation (DLA) is also described. This document is the final report…

This review of the overall findings of the "Educating the Online Catalog User" project at Northwestern University Library focuses on methods of data collection used in evaluating online catalog performance and user performance. The rationale and methodology of transaction log monitoring and new directions for technical development are…

Describes the design of a prototype adaptive online catalog that was implemented as a transparent workstation-based front end system to MELVYL, the online catalog for the University of California libraries. Problems with searching bibliographic retrieval systems are reviewed, including irrelevant retrievals and the inexperience of most users.…

Examines elementary school students' use of an online public access catalog to investigate the interaction between children, technology, curriculum, instruction, and learning. Highlights include patterns of successes and breakdowns; search strategies; instructional approaches and childrens' interests; structure of interaction; search terms; and…