The objective of this paper is to examine the attitudes of administrative leaders and administrative employees concerning the training courses provided, as well as the impact of training on employee job performance at Yarmouk University in Jordan. The study is carried at a Malaysian small and medium enterprise (SME). Findings indicated that…

Developed and illustrated a technique depicting the fit between training curriculum content and job performance requirements for three Coast Guard schools. Generated a listing of tasks which receive undue emphasis in training, tasks not being taught, and tasks instructors intend to train, but which course graduates are unable to perform.…

The Behaviorally Anchored Rating Scale (BARS) technique was employed with 16 dormitory resident assistants (RAs) to develop an RA job description. Results revealed that RA's generally preferred BARS to the existing job description. Procedural refinements and further uses for the BARS job description are discussed. (Author/RC)

Discusses difficulty of translating ambiguous affective statements into effective instructional materials and limitations of Mager's process of goal analysis. A comprehensive procedure is then proposed which takes an affective statement from an undefined state, to subcategories of performance, to a hierarchy of performance objectives. A two-year…

Describes a training program based on research in the private sector, which was developed to improve the performance and job satisfaction of the library's public contact personnel. Suggestions are offered for future research and applications based on trainee and patron evaluations. (Author/CLB)

This document contains three papers from a symposium on learning organization practices. "The Beliefs of Managers as Facilitators of Learning in Learning Organizations" (Andrea D. Ellinger) reports selected findings from a qualitative study that examined the perceptions of managers regarding their beliefs, behaviors, triggers, and…

A study was conducted to determine what factors of human resource development (HRD) or other learning interventions impede or enhance improved performance. A review of the literature suggested theories of HRD effectiveness, where HRD effectiveness is perceived as the extent to which HRD goals and objectives are achieved. Various authors state that…

This book, which is intended for individuals involved in developing, delivering, and supporting human resource development (HRD) programs, discusses worldwide HRD trends that were identified in a study of the HRD practices in 35 countries. Chapter 1 discusses the importance of the HRD trends identified and explains how they were identified.…