AutoTutor uses conversational intelligent agents in learning environments. One of the major challenges in developing AutoTutor applications is to assess students' natural language answers to AutoTutor questions. We investigated an AutoTutor dataset with 3358 student answers to 49 AutoTutor questions. In comparisons with human ratings, we found…

Human service educators constantly struggle with how to best teach students the communication skills required of entry-level human service professionals. While teaching such skills is easier in a traditional face-to-face environment, teaching communication skills via distance learning presents its own challenges. Developing interactive web-based…