The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

This report proposes a model for designing decision-making information systems in education. In the first section, several relevant themes in education and data processing are summarized, including user involvement, team effort, decision orientation, indicators, enabling technology, design methodologies, and process rather than product. The six…

Soar, an architecture for problem solving and learning based on heuristic search and chunking, has been applied to a variety of tasks during the development of the Soar project, the goal of which is to build a system capable of general intelligent behavior. The hypothesis being tested in this aspect of Soar research is that chunking, a simple…

It is recognized that there is a major gap between the promises of large data bases and optimization and simulation models and their actual ability to solve real world problems. This document describes a Generalized Data Base Planning System (GPLAN), currently being developed at Purdue University, that is proposed as a system to bridge this gap. A…

Focuses on the role of the computer system in group decision making. Two systems used in solving negotiating problems--NEGO and MEDIATOR--and three procedures that can be utilized to develop group decision support systems are analyzed, based on multicriteria decision analysis and mathematical programming models. (Author/LRW)

This description of the development of expert systems designed to solve management problems focuses on the issue of corporate divestment as an example. Software needs are discussed, and an example of a management expert system for divestment analysis at James Madison University is briefly described. (Author/LRW)

In a 1981 national survey, nearly 80 percent of the surveyed institutions reported they were either already using or were planning to use computer-based administrative information systems. This survey is discussed and institutional predictors of the impact of information systems are analyzed. (MLW)

Presents a conceptual framework for the development of decision support systems which outlines abstractions involved in the decision-making process and describes various functions and components of the system. The computer architecture is described and an example of an application is provided. (31 references) (Author/CLB)

Developed at Brigham Young University, Fault Tree Analysis (FTA) is a technique for enhancing the probability of success in any system by analyzing the most likely modes of failure that could occur. It provides a logical, step-by-step description of possible failure events within a system and their interaction--the combinations of potential…

A library automation plan must not only produce an optimum system, but prepare staff, institution, and clientele for far-reaching change. This change can be accommodated by a functional model consisting of three phases: organization and overview; project expansion; project consolidation and preparation of system plan. Twenty-eight references are…

The need for management information by college and university administrators is becoming more intense. Recognizing that computerized information systems have not been able to satisfy this growing need, an alternative approach to the preparation of management information is described. This approach places the needs of decision makers before those…

Describes a case study that combined ethnographic and interview methods to gain an understanding of the types of decisions and factors influencing those decisions within the design inquiry phase of a high school's system-transformation effort. Factors discussed include the facilitator's role, information needs, user-based design teams, and…

A series of articles addresses issues concerning decision support and knowledge based systems. Topics covered include knowledge-based systems for information centers; object oriented systems; strategic information systems case studies; user perception; manipulation of certainty factors by individuals and expert systems; spreadsheet program use;…

Describes information system being developed by Unesco's General Information Program and Brazilian Institute for Information Science and Technology to overcome lack of timely, relevant data to support national information decision making. Principles and examples of practical applications of the system are presented. Prospects and requirements for…

Describes the development of a microcomputer based management information system (MIS) for the DeKalb County Public Library. Data collection activities that determined system requirements and the evolution of a database design from those requirements are discussed, as well as plans to develop a generic public library MIS based on this model.…