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| Journal of Business… | 1 |
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| Glenn, Ethel C. | 1 |
| Papa, Michael J. | 1 |
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| Reports - Research | 1 |
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Peer reviewedPapa, Michael J.; Glenn, Ethel C. – Journal of Business Communication, 1988
Investigates the relationship between employee productivity with new technology and listening ability. Data entry employees from two divisions of a large corporation were given a standardized test to assess their listening ability. Results reveal that employees who received listening training performed at significantly higher levels than those who…
Descriptors: Business Communication, Case Studies, Communication Research, Communication Skills
