This study of the computer/user interface investigated the role of the computer in performing information tasks that users now perform without computer assistance. Users' perceptual/cognitive processes are to be accelerated or augmented by the computer; a long term goal is to delegate information tasks entirely to the computer. Cybernetic and…

This paper presents the concepts of a computer-directed system to improve human performance in structured learning situations. Attention is focused on finite-state systems in order to provide a systematic method for constructing training systems and to assist in analysis of problem solving and curriculum planning. The finite-state approach allows…

Workspaces are sites of contention over what is knowledge and who can say so; work-related education has never been a neutral arbiter. In a context in which workspaces routinely bring together physical place and cyber place in communication networks, traditional struggles over knowledge and knowing are affected by communications technologies (CT)…