The authors present a comparative study of 2 in-company educational programs aimed at developing frontline operator capabilities in forensic methods. They discuss the relationship between the application of various forensic tools and conceptual techniques, the process (i.e., curriculum) for developing employee knowledge and capability, and the…

A study compared test scores obtained by adult learners taught oral, written, and/or interpersonal communication skills by four different methods over two different lengths of time. The learners and those in a control group, which was not taught at all, were 171 bank employees. The teaching methods were executive coaching (one tutor and one…

The Vermont Institute for Self Reliance (VISR) conducted a Basic Educational Skills for Training (BEST) program, a national demonstration project in workplace literacy, from April 1990 to March 1992. BEST provided learner-centered, context-based literacy instruction onsite, on company time, at two General Electric (GE) Aircraft Engines Rutland…