As a secondary mathematics teacher, I used practitioner action research to determine effective ways to intervene with students working in groups, with the goal of improving their communication. Utilising transcripts of group interactions and teacher interventions, field notes, and student feedback, I discovered ten different issues that prevent…

Provides a critical ethnographic account of how members of a small design company experienced a work environment riddled with ambiguous communication. States that although management's objective in providing vague goals was to spark creative freedom, employees experienced the environment as paradoxical and constraining. Contends that interplay of…