Human relations problem situations for Army senior non-commissioned officers (NCOs) were identified and analyzed using group problem solving methods. Then, using an analysis summary prepared for each case study problem situation as the basis, candidate performance exercises were developed. (These exercises specify terminal performance objectives…

Programs emphasizing the development of interpersonal skills have been incorporated into the formal educational structure at Empire State College, New York; this process is described and explained. Learning occurs in an individualized context which recognizes the cognitive, affective, and behavioral aspects of interpersonal competence. Student…