This study assesses and ascertains the relationship between university infrastructure and student satisfaction, emphasizing how facilities influence students' academic experiences and overall well-being. Using a convergent parallel mixed-methods approach, the research collected quantitative and qualitative data from over 1,600 students across 13…

In November 2019, the Leonard Lief Library implemented Ivy.ai, a proprietary chatbot on its website. This implementation was the first academic library installation of a vendor-supplied chatbot to be discussed in the professional literature. This chatbot functioned as a new tool that assisted users seeking information from the library website.…

This pilot study explores how agricultural sciences faculty utilize Digital Learning Objects (DLOs) in their courses and collaborate with librarians to improve students' information literacy skills. The researchers conducted in-depth interviews with 14 agricultural sciences faculty members at two land-grant institutions in the United States. The…

This study employed a descriptive survey to investigate librarians' perspectives on data privacy and ethical use of public AI chatbots by patrons. The survey of 34 librarians at private university libraries in Nigeria revealed general awareness of applicable laws and privacy risks, but gaps in specific regulatory knowledge like the GDPR. Ethical…

Discovery of digital items by scholars and the public is highly dependent upon effective metadata to ensure inclusion and prioritization in search engines. Subject descriptions based on controlled vocabulary, such as Library of Congress subject headings (LCSH), are particularly useful to enhance discovery, but they may be expensive to provide. In…

Following two previous studies in 2010 and 2013, this study intends to identify current trends of Sam Houston State University students' technology and communication needs and preferences regarding library services and resources. Drawing comparisons to two previous local studies and national data sets, such as those from Pew Internet Research and…

This article presents a systematic review of E-book user studies from 2001 to 2017. It focused on qualitative and quantitative studies that examined academic user groups' attitudes and interactions with E-books. The review aimed to reveal users' knowledge of the E-book format, their ability to define an E-book, their awareness of E-books'…

Measuring research impact has become a nearly ubiquitous facet of scholarly communication. At the University of Minnesota Medical School, new administrative directives have directly tied impact metrics to faculty assessment, promotion, and tenure. In this paper, I describe a platform for the analysis and visualization of research impact that was…

Academic libraries continually adjust services to adapt to the ever-changing landscape in higher education. In response to the broken textbook market, libraries are becoming actively involved in the open educational resources (OER) movement. Although there is not a formal program in place, librarians at Utah State University explored a…

Academic libraries are spending considerable time and study on redesigning spaces. The use of technology is often an important part of these redesigned spaces. The space redesign goals at F. D. Bluford Library focus on creating open, activity-promoting, colorful spaces that are designed to be attractive to students. The goals also focus on…

This article outlines and assesses the research into resource management and ordering processes at the University of Northampton and academics' knowledge of these processes. The aim of the research was to identify ways of streamlining the service, to improve communication between academic and library staff, with the objective of an enhanced…

Interested in connecting users with the latest resources aimed at advancing intellectual inquiry and discovery, researchers from Texas Tech University Libraries decided to embark on a study to explore the practicality of the latest technology, the iPad, within the varying functions of academia. Using an online survey and focus groups, the…

Purpose: The prevalence of virtual learning environments (VLEs) in higher education is well documented and has been promoted in the UK by government funded projects, but there has been little empirical research on the level of involvement of subject librarians with VLEs. A survey was designed to investigate how VLEs are affecting the work of…

Has your institution purchased discovery layer tools? Are you wondering how students are using them and how much return your institution is getting on that investment? Not only are there more resources available to students online than ever before, but there are also more avenues for students to discover those resources. The Royal Roads University…

Research across disciplines in recent years has demonstrated a number of gains involved in community engagement and service-learning pedagogies. More recently, these pedagogies are being filtered into digital contexts as instructors begin to realize the opportunities made available by online writing venues. This presentation describes a specific…