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Hill, William C. – Human-Computer Interaction, 1993
Describes a study of graduate students that observed the interaction between users of a graphical statistical package and a human playing the role of a simulated intelligent advisory system to guide the design of advice-offering user-assistance software. The use of video to examine the users' role in the interaction is discussed. (Contains 37…
Descriptors: Computer Assisted Instruction, Computer Software Development, Courseware, Graduate Students
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Gray, Wayne D.; Salzman, Marilyn C. – Human-Computer Interaction, 1998
The design of five experiments comparing usability evaluation methods (UEMs) is examined. Each has had an important influence on human-computer interaction (HCI); however, problems with experimental design raised questions as to the efficacy of various UEMs. To obtain desired outcomes of the experimental method addressing HCI issues, close…
Descriptors: Computer Oriented Programs, Computer System Design, Design Requirements, Evaluation Criteria
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Neerincx, Mark A.; de Greef, H. Paul – Human-Computer Interaction, 1998
This study of 40 undergraduates examined whether aiding as cognitive support (i.e., offering computer users knowledge they are missing) can supplement lack of knowledge and capacity under tasks with high mental loading, such as dealing with irregularities in process control. Users of a railway traffic control simulator dealt better and faster with…
Descriptors: Cognitive Processes, Computer Assisted Instruction, Computer Interfaces, Computer Simulation