Electronic resource access troubleshooting is familiar work in most libraries. The added complexity introduced when a library implements a web-scale discovery service, however, creates a strong need for well-organized, rigorous training to enable troubleshooting staff to provide the best service possible. This article outlines strategies, tools,…

A high prevalence of epilepsy diagnoses and seizure events among students was identified at a large Midwestern school district. In partnership with the Epilepsy Foundation of Minnesota (EFMN), a quality improvement project was conducted to provide education and resources to staff caring for school children with seizures. School nurses (N = 26)…

Thirteen focus groups with a total of 53 postsecondary students with disabilities and 14 focus groups with a total of 72 personnel from student service offices on campuses nationwide identified access problems encountered by students with disabilities in these offices and potential solutions to these problems. Students shared experiences in which…

This study compares the outcomes of two often used approaches for strategic HRD planning. Using methods framed within a strategic HRD planning framework the outcomes of a qualitative primary data approach are examined against quantitative labor market projections in a study of the future Minnesota tourism workforce. Results show each planning…

A summary of data on inservice training programs for state agencies providing services to the developmentally disabled in Ohio, Wisconsin, Michigan, Indiana, Illinois, and Minnesota (Health, Education, and Welfare Region V) is provided. After a brief description of the purpose and methodology of the survey, the findings are presented. Among…

The purpose of this pilot study was to review the effects of professional staff training in crisis management and de-escalation techniques on the use of seclusion timeout and restraint procedures with at-risk students in a K-12 special day school. An exploratory pre-post study was conducted over a two-year period, comparing the use of these…

The 25 state program specialists in the state vocational education agencies were individually interviewed to assess their views on staff development. Themes that emerged from the composite interview information in the three areas of postsecondary education (part- and full-time programs), secondary education, and student support were very similar…

This paper highlights eight states that have implemented alternate assessments for children with disabilities who cannot participate in their state and district-wide assessment programs. The alternate assessment systems in Delaware, Florida, Georgia, Indiana, Minnesota, North Dakota, Utah, and West Virginia are briefly described, along with their…

A study was designed to identify models of industry-based training (short-term training designed to upgrade or update the skills of employed workers). Information was gathered through a review of literature and 13 telephone interviews in 4 states with persons previously involved in outreach programs to business and industry. Researchers also…

From the fall of 1998 through fall of 1999, visits to 9 community colleges in 3 states were conducted to investigate current practices regarding students with disabilities. Approximately 1 year later, 6 additional community colleges were visited in the same 3 states and similar data were collected. Through a series of interviews, questionnaires,…

Eight focus groups were interviewed to determine the current strengths and weaknesses of the Ramsey County Extension Service as well as the directions that the service should take in the future so as to meet the county's needs for extension education in urban and suburban settings. The focus groups included extension professionals and support…