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Direct linkPassonneau, Sarah; Coffey, Dan – College & Research Libraries, 2011
Electronic communication technologies continue to change the landscape of reference services. For many users, virtual communication is the preferred means of conversing. Synchronous virtual reference, similar to other synchronous means of communication, is an important method for reaching students and for providing teaching and learning…
Descriptors: Synchronous Communication, Online Systems, Reference Services, Grounded Theory
Peer reviewedLillis, John G. – Community & Junior College Libraries, 1991
Reviews survey responses from 127 nonmedical academic libraries in Nebraska, Iowa, and Kansas regarding their vertical files (e.g., acquisitions, weeding, size, nature, collection management, frequency of use, maintenance of statistics, types of users, circulation, and security), reporting that 109 had vertical files, with most emphasizing topics…
Descriptors: College Libraries, Colleges, Library Collection Development, Library Materials
