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ERIC Number: EJ1464517
Record Type: Journal
Publication Date: 2024
Pages: 13
Abstractor: As Provided
ISBN: N/A
ISSN: N/A
EISSN: EISSN-2325-4750
Available Date: 0000-00-00
The Impact of the COVID-19 Pandemic on Enrollment and Retention at One Small Private College, and the Innovative Strategies Used to Address These Challenges
Jennifer B. Passenti
Strategic Enrollment Management Quarterly, v12 n3 p43-55 2024
Enrollment and retention in higher education can be challenging under normal circumstances, but combined with a global pandemic and changes in the overall prospective student landscape, institutions will need to look at strategies to help navigate these uncertain times. This article outlines how a college navigated these challenges within the context of Kotter's organizational change management theory and successfully maintained their enrollment. Through the lens of qualitative research, leaders at the institution were interviewed to garner data on how this collective effort transpired. Five key themes emerged from the study. First, collaboration was a key component for enrollment and retention initiatives, guiding the strategic planning to enhance sustainable outcomes. Second, technological advancements in enrollment and retention platforms secured seamless transitions during the crisis. Third, external support helped to reduce financial barriers to enrollment. Fourth, investments in enrollment and retention support systems was a critical element of maintaining headcounts. Fifth, community partnerships and the creation of new academic programs and support positions provided the needed backbone for enrollment and retention growth.
American Association of Collegiate Registrars and Admissions Officers. One Dupont Circle NW Suite 520, Washington, DC 20036. Tel: 301-490-7651; e-mail: pubs@aacrao.org; Web site: https://www.aacrao.org/research-publications/quarterly-journals/sem-quarterly
Publication Type: Journal Articles; Reports - General
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Pennsylvania
Grant or Contract Numbers: N/A
Author Affiliations: N/A