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| Technical Communication:… | 2 |
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| Morgan, Marilyn R. P. | 1 |
| Rubin, Jeff | 1 |
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Peer reviewedRubin, Jeff – Technical Communication: Journal of the Society for Technical Communication, 1996
Suggests why conceptual design is so often neglected by development teams. Presents a five-step process for developing a sound conceptual model for a software application. Describes how technical communicators can reinforce and support conceptual design in their projects. (SR)
Descriptors: Computer Software Development, Higher Education, Technical Writing, Use Studies
Peer reviewedMorgan, Marilyn R. P. – Technical Communication: Journal of the Society for Technical Communication, 1995
Discusses what usability is and how to test for it. Offers nine suggestions for technical communicators working on usability testing. (SR)
Descriptors: Computer Software, Higher Education, Reader Text Relationship, Technical Writing
