Addresses problems encountered by self-taught "talented amateurs" doing microcomputer systems work for libraries: not maintaining design control, not maintaining operational control, attempting to use someone else's database, having variety of diverse systems activity converging on common database, attempting to run whole show, and…

Identifies organizational risks of end-user computing (EUC) associated with different stages of the end-user applications life cycle (analysis, design, implementation). Generic controls are identified that address each of the risks enumerated in a manner that allows EUC management to select those most appropriate to their EUC environment. (5…