Presents unique model of staff development for student affairs division based on current strategies which have proven to be successful in corporate sector. Notes that model has twofold purpose of addressing concerns regarding opportunities for professional development and problem of institutional staff attrition in field of student affairs.…

Describes Therapeutic Crisis Intervention (TCI) program as providing staff with skills, knowledge, and confidence to manage child in crisis to bring about a "maximum amount of lasting response." Contends that, by applying principles of TCI training, direct care worker can attain therapeutic control and maintain dignity of both adult and child…

Proposes a comprehensive approach for continuing education for social workers. This ecological model takes into account critical staff participation at various levels as well as important phases of the staff development process. (JAC)

Describes development, implementation, and evaluation of a model abuse prevention curriculum designed for nursing assistants. Findings from the evaluation are presented that showed high satisfaction with the program and improvement on a number of indicators, including reduced conflict with and abuse of residents. (Author)

Discusses managers as staff developers. Describes three managerial types: (1) high structure, low interest; (2) low structure, high interest; and (3) high structure, high interest. Presents guidelines for improving the staff development process. (CH)

Presents a format for designing and running workshops to train personnel employed in positions of high customer contact, focusing on the practice of patron contact skills, i.e., communication with problem patrons. Describes opening exercises, attitude exploration, integration skills and attitudes, stress management, and evaluation. (WAS)

Discusses the importance of staff development as reflected in the literature and describes the role of the chief student affairs officer. Presents a systematic process for designing and implementing staff development programs and identifies some obstacles to successful efforts. (JAC)

Presents holistic multicultural training model that could be incorporated into staff development programs for student personnel workers. Describes the three interrelated major components of the program: self-assessment seminar, intercultural training seminar, and racism seminar. Offers suggestions for implementation of the seminars. Figure is…

Provides an introduction to data-based interventions in the organizational context. Compares four models of data use and discusses how they pertain to student affairs organizations and to staff training and development. (JAC)

This planning guide, written for those developing new education programs and those attempting to improve existing educational services, uses a family planning education program to illustrate the planning process in a practical, step-by-step approach. Each of the five chapters - How to Plan and Evaluate Your Program, Client Education, Community…

Evaluates model infant intervention programs, including those that focus on infant tutoring, infant group care, and parent involvement. Presents an overview of theoretical and research bases of infant programs, offers recommendations for evaluation of projects, and discusses the motivations and emotional needs of staff members. (KH)

Describes a method for evaluating academic advisement which includes the staff in the evaluation process. The college Advisement Center Self-Study Guide creates an opportunity for program changes and improvements to be developed internally, with its major strength as preventative research. Advisement accreditation standards are outlined. (JAC)

Outlines the design and implementation of an elementary school curriculum development project in Lesotho, Africa, which stressed the central role of the teacher. Curriculum design took into account extreme educational conditions including inadequately trained teachers, high student-teacher ratios and attrition rates, and insufficient supplies. (AM)

Presents a model for generating knowledge that will allow the student personnel workers to understand and to intervene in environments they consider important. Examples of created knowledge are presented. (Author)

The Innovation Configurations approach is a way of measuring what aspects of a staff development training program are actually being put into practice. Unlike other methods of measuring implementation (and particularly those used in the evaluation of bilingual program implementation), it does not focus on outcomes but instead answers the…