A customer can recognise a professional institute almost immediately from the manner in which the customer is dealt with. The institute makes the customer (read student) feel special and deals with the customer as a matter of priority rather than as a secondary issue, less important than the undertaking of other activities. The customers of…

Evaluates how simulations of varying complexity are used for various purposes in the process of management development. Explains the theoretical rationale for the use of simulations as research tools to study managerial behavior, as assessment devices, and as learning experiences. Evaluates the appropriateness of using simulations in management…