Examines program development: diagnosis, design, and delivery of a program idea and refers to "level two" programs in sections on diagnosis and design and to "level one" programs in sections on delivery. It is meant to stimulate some ideas for new approaches to establishing successful student services programs. (Author)

Presents a step-by-step systems approach model consisting of seven major components including: informing and involving key groups, defining problem/goals, needs assessment, formulating objectives, designing program, implementing program, and evaluation. Includes procedures, flow chart presentations, and guidelines for program planning. (RC)