Relevant conceptual frameworks must guide data collection and analysis if data are to be useful to service program planners and administrators. Such frameworks are increasingly important in the systematic assessment of the total array of services in a planning region. This paper describes a two-dimensional classification matrix developed in…

The Total Performance System (TPS) concept, a conceptual tool to aid management of a wide variety of complex systems such as classrooms, courses, schools, and businesses is presented as a unit of analysis for systems approaches to educational and management problems. A description of the TPS concept defines the classroom as a processing system…