Proposes that a model of conflict resolution based on communication theory constitutes an effective approach to the learning of skills in conflict management. In this framework, it may become possible to change negative perceptions through cognitive processes as a basis for acquisition of conflict resolution skills. (Author/JAC)

Proposes a five-stage processing model, the Contextual Organization Model for Processing and Evaluation (COMPE), based on an analysis of stage theories in group development. The five potentially universal stages have been shown to have an analogous relationship to the stages of theories in many fields of psychology. (JAC)

Interviewed members of semester-long, unstructured small group processes course to identify trainer interventions contributing most to learning. Based on information obtained in interviews, a model was developed which divided trainers' teaching acts into three sequential levels: articulation, legitimation, and connections. (Author/NB)

Describes use of the Tavistock model for studying group relations to teach alcoholism counselors group process. Counselors (N=32) participated in weekend study groups. An informal follow-up evaluation consisted of a reaction paper, oral discussions, and a questionnaire. Counselors' evaluations were predominantly positive. (RC)

Presents coding manual developed from communication skills program which offers rating system for face-to-face talk processes derived from response mode framework proposed by Goodman and Dooley (1976). Major sections of manual correspond to six major response modalities. Within each major mode, subcategory is defined and examples are offered.…

Introduces a procedure to give supervision and feedback to students in training using written and verbal feedback as well as a rating scale to assess change in psychotherapy skills. Presents a case study as well as recommendations for future exploration. (LLL)

Describes the function of an assessment center, which consists of a standardized evaluation of behavior based on multiple inputs. Judgments are made in part by means of specially developed assessment simulations based on a thorough job analysis. Such judgments are used for management decision-making and career development. (JAC)

Outlines a research framework for examining changes as a result of sensitivity training in an experimental learning workshop. Hypotheses include expected changes in empathy, self-awareness, perception and behavior. Emphasis is on positive effects of personal construct theory. (JAC)

Identifies promising developments and mistakes found in assertiveness training programs. Discusses problems arising from negative image, generalizability of learned skills and, especially, curriculum format. Concludes that elicited "assertiveness" may not have positive outcomes for all individuals. Recommends enhancement interventions…