Offers framework of 15 research methods varying by cost and expertise to promote more systematic approach to conducting student life research. Focuses on need for student life research. Most standard social science methods are discussed. Examples of research conducted by the Student Affairs Research, Information, and Systems Office at the…

Discusses difficulties faced by student services professionals when conducting assessments and evaluations. Demonstrates the applicability of telephone surveys to meet assessment and evaluation data collection needs, comparing telephone surveying to traditional data collection techniques. Outlines steps in telephone survey planning. (Author/NB)