This article begins with a scenario depicting the difficulties encountered by a young student in the Douglas County School District in Castle Rock, Colorado, named Endrew (called Drew by his parents). This situation, which began at Drew's individualized education program (IEP) meeting at Summit Ridge Elementary School when he was in fourth grade,…

The University of North Dakota (UND) Libraries have developed a multi-award winning Customer Service Program (CSP) involving longitudinal assessment and continuous improvement. The CSP consists of iterative training modules; constant reinforcement of Customer Service Principles with multiple communication strategies and tools, and incentives that…

In many of Germany's states the procedures for school inspections were amended following completion of a first evaluation cycle. This chapter examines the way changes carried out in the course of reform were configured with respect to content and process. It is based on the assumption that school inspections represent an institution whose…

Schools across the nation are implementing innovative practices; however, questions remain regarding how to facilitate quality implementation. Research designs that emphasize high degrees of control over independent variables result in findings with internal validity, but that may not generalize to complex, dynamic educational systems. The purpose…

Hybrid teacher leadership (HTL)--that is, teachers whose official schedule includes both teaching K-12 students and leading teachers in some capacity--seemed poised to evolve as a more systemic enterprise at the turn of the century; however, implementation has been surprisingly sporadic. In this article, we explore Washington (a state long known…

A variety of assessment options that incorporate high-impact educational practices (HIPS) have emerged to assist higher education faculty in meeting student learning outcomes. HIPS are teaching and learning tools which have been demonstrated to increase student engagement and persistence. Practices such as first-year seminars, tech-rich learning…

Since 2002, nearly one million veterans have pursued higher education upon completion of their military service; however, the military-to-academic transition has been fraught with challenges. Despite concrete efforts by an increasing number of colleges and universities to help veterans make the transition, one recurring theme persists--many…

Around the world, governments, educators and employers have expressed growing interest in German-style methods of technical and vocational education and training (TVET). In such countries, schools and firms share responsibility for providing technical and vocational education, a model often called the 'dual system of vocational training and…

This article addresses issues related to whether null randomised control trial (RCT) findings can by themselves be a secure indicator of programme failure. This is done by drawing on the findings of the evaluation of the Integrated Group Reading (IGR) programme using a number of teacher case studies. The case studies illustrate how the same…

This timely book will help policymakers and practitioners convert their visions of high-quality early education into on-the-ground reality by providing a much-needed, richly detailed look at how states can design, fund, and manage exemplary programs. The authors describe and analyze how four states--Michigan, West Virginia, Washington, and North…

The Center on Reinventing Public Education (CRPE) has been studying the four-day school week since 2015. Since then, the phenomenon of the four-day school week has spread into non-rural areas and interest appears to be growing. Given these apparent changes, the author wanted to know more about recent trends in the initiative. As districts continue…

Purpose: The purpose of this study is to present a conceptual framework to guide the design, development, implementation and evaluation of education and human resource development (HRD) efforts in Ghana. Design/methodology/approach: This paper draws on the concept of a tempered radical approach to provide a framework for a critical HRD (CHRD) and…

The COVID-19 pandemic has changed the education sector locally and globally especially in teaching and learning delivery methods as most universities have adopted online platforms. The present situation is not only challenging but also tests the flexibility of the existing education system. With the help of technology, the existing traditional…

Identifying potentially effective practices for improving outcomes for individuals with autism spectrum disorder (ASD) is a complex process. In this article, we respond to recent reviews of evidence-based practices for individuals with ASD. We identify possible problems and make suggestions in relation to identifying well-specified practices,…

The "Promoting Alternative THinking Strategies (PATHS®)" program is a curriculum that aims to promote emotional and social competencies and to reduce aggression and behavior problems in elementary school children. "PATHS"® is delivered through short lessons given two to three times a week over the school year. The program is…