Both formative and summative evaluations were used to guide development and appraise outcomes of a model college/public service agency collaborative effort to develop an inservice, onsite, volunteer training program for Office of Environmental Affairs (OEA) employees. Assessment procedures included interviews with Training Development Program…

Projects funded during the first year of operation of the National Workplace Literacy Program were examined. Activities included a review of research literature, analyses of data from 29 of the 37 first-year projects, and site visits to 6 projects. The research literature suggested the following elements of successful workplace literacy programs:…