System-level consultation or organizational development in schools is an area in great need of theoretical models and definitions. The three articles in this special issue provide a unique learning opportunity not only for consultation across borders but also for consultation within the same nation. In my commentary, I limit my remarks to a few…

The question of the manner in which universities have organised themselves to embed the "quality" agenda in Scotland is addressed in this paper by considering whether the seemingly different structures generated are in fact sophisticated and efficient forms of resource allocation, or organic and emergent structures with only local…

Cooperatives are systems organized along key principles to balance the distribution of wealth across organizational members. The cooperative movement has an extensive history and has contributed to the design and operation of a large variety of endeavors that seek to maximize returns to a maximum number of stakeholders. While cooperatives are…

This report presents data on costs associated with providing telephone service at 14 campuses of the State University of New York (SUNY) for the period January 1, 1994 through December 31, 1995. It examines the factors that affect overall costs of telephone service, and what opportunities exist for reducing telephone costs. The report includes…

The use of systems analysis in transforming a graduate program in educational technology from a lecture-based system to a self-instructional one is described. Several operational research techniques are illustrated. A bibliography of 10 items is included. (CHC)

Needs assessment is a young and growing field. Needs assessments contribute to effective educational planning and help educators improve services to students. Needs assessment can be used to identify goals and objectives, but probably has the most utility as a problem-focusing strategy that includes the following sequence: (1) identification of…