Purpose: This paper aims to create a conceptual model that connects learning organizations, service innovation and technology acceptance. Design/methodology/approach: The importance of the interaction of variables benefiting both individuals and organizations has been comprehensively explained by combining two well-known theories -- learning…

As the country continues to reckon with the historical and present-day realities of systemic oppression, particularly as it impacts Black individuals and communities, it is critical that human service organizations advance beyond statements condemning forms of anti-Black racism. Institutional efforts to address anti-Black racism must embody…

This policy brief highlights the need to transform adult skills development by expanding beyond traditional continuing vocational education and training (CVET) to include workplaces and digital environments supported by frameworks that connect formal, non-formal and informal learning pathways. It stresses the importance of workplaces as lifelong…

Purpose: The purpose of this paper is to grasp the nature, characteristics and strategies of learning organization so as to construct a learning CCP organization, a learning team and a learning society. Design/methodology/approach: Based on the nature and characteristics of learning organization, this paper proposes ten effective strategies to…