Marketing techniques in youth services are useful for designing programs, collections, and services and for determining customer needs. The marketing mix--product, place, price, and practice--provides a framework for service analysis. (AEF)

This report provides a summary and evaluation of a retreat held for the directors and literacy coordinators of the 46 public libraries participating in the California Literacy Campaign (CLC), their supervisors, State Library staff, and members of the California Library Services Board. Following a brief introduction and overview, descriptions of…

Reflecting 18 months of work by the Preservation and Access Committee established by the Council on Library Resources in June 1984, these reports identify the essential elements of a national brittle book preservation program and propose an organizational structure and funding plan. Following a brief introduction, the Report of the Committee on…

Summarizes reasons for evaluating library literacy programs and the role of evaluation in the planning process. What to measure is discussed, and sample measures for library collections, support services, and direct instruction are listed. Issues to be considered in developing program objectives and evaluation strategies are also addressed. (10…

This report summarizes findings from the State Library of Florida's "Evaluation of Statewide Youth Services Program" project. The project was designed to assist the State Library of Florida in developing a long-range plan for youth services and to link the public library effort to "Blueprint 2000," the Florida education goals,…

The Council on Library Resources was created to address the problems of libraries and is now committed to the most significant library problem of all, ensuring that library resources are embraced as part of the solution for people who seek to solve their own problems and those of their communities and institutions. In this annual report, the…

In 1967 the School of Library and Information Services of the University of Maryland received a grant from the U.S. Office of Education for a demonstration project to prepare students for service to socially and economically disadvantaged groups. The innovative core of this program was a laboratory library located in one of the black ghettos of…

Since 1969, the Pacific Southwest Regional Medical Library Service (PSRMLS) has provided programs and services to promote the development of hospital libraries, both by encouraging the establishment of new libraries and by aiding existing libraries in improving services and resources. This document reports the results of an evaluation project…

Focuses on the new role of a university library as a strategic partner within the university. Suggests the changes of the operating environment of universities will demand for new competences, tasks, modes of management and leadership, as well as organizational structure in libraries. Presents findings of the evaluation processes carried out in…

Most librarians know the importance of disaster preparedness. Many disasters could have been prevented altogether or have had reduced impact if institutions had been better prepared. This resource guide suggests how disaster preparedness can be achieved at cultural institutions. Twenty-three basic resource articles are presented to introduce…

Fontbonne College's academic dean and vice president for academic affairs appointed a task force in August 1997 to investigate, over the course of one year, ways in which the library's development could be centered in teaching and learning. More specifically, the task force was to determine how library and information services could be rooted in…

This document presents the quarterly reports including narrative, summary, and financial reports, program evaluation, instructional materials, and supporting documents for the Library Service Enhancement Program (LSEP) at Tusculum College, an instructional program designed to ensure the bibliographic competency of all graduating sociology/social…

A 2-year review and assessment of major interlibrary loan issues and problems was conducted by the Wisconsin Interlibrary Loan Telecommunications Committee, which was charged with studying and making recommendations on the best use of telecommunications equipment for transmission of interlibrary loan and reference requests by libraries within the…

Library binding is one of the activities typically included in newly created preservation departments, but librarians continue to discover that transforming a traditional binding program into one that better meets preservation objectives requires considerable investment of time. This resource guide is intended to help libraries review their…

Following an introduction by Betty J. Turock, nine reports examine key issues in library evaluation: (1) "Output Measures and the Evaluation Process" (Nancy A. Van House) describes measurement as a concept to be understood in the larger context of planning and evaluation; (2) "Adapting Output Measures to Program Evaluation"…