Considers causes of friction between librarians and computer support staff, including poor communications, dealing with patron discontent, management problems, difficulties in purchasing hardware and software, and difficulties with systems work. (LRW)

This last article in a series which reported results of a software evaluation project done by the Netherlands Association of Users of Online Information Systems (VOGIN) focuses on how to select appropriate software. Topics discussed include price considerations; user needs; and types and quality of information. (Contains 11 references.) (LRW)

Discussion of Internet software and its use in libraries focuses on a software evaluation program at the undergraduate library at Southern Illinois University. Highlights include staff training for information technology, availability and selection of shareware and freeware, and an evaluation form for Internet software. (LRW)

Describes the advantages and disadvantages of using CD-ROM in the school library media center. Complaints about hardware, software, user problems, staffing, and funding reported by 67 library media specialists responding to a survey are included; and 15 steps for implementing CD-ROM technology are provided. (KRN)

This study was initiated by the Newfoundland Public Library Services (NPLS) to assess the feasibility of automation for the library services and to determine the viability of an integrated automated library system for the NPLS. The study addresses the needs of NPLS in terms of library automation; benefits to be achieved through the introduction of…