This article puts forward an "assessment/action research/publication" cycle that integrates aspects of the assessment, research, and Institutional Review Board (IRB) processes to provide academic librarians with a systematic approach for balancing competing workplace demands and give library managers a roadmap for creating a…

Purpose: The paper aims to provide an overall methodology and case study for the innovation and extension of a digital library, especially the service system. Design/methodology/approach: Based on the three-dimensional structure theory of the information service industry, this paper combines a comprehensive analysis with the practical experiences…

The purpose of this study was to explore the current state of information literacy (IL) training and to identify the strategies and methods used by Canadian public libraries in improving IL skills for their staff and patrons. Also, the study sought to identify problems associated with the development of IL training. This study employed document…

The Southeast Florida Library and Information Network (SEFLIN) has presented the Sun Seeker Leadership Institute biennially since 1997. SEFLIN, a multitype library consortium headquartered in Boca Raton, Florida, was one of the first groups to sponsor a library leadership institute held as a monthly series of events over the period of a year. One…

This article describes a qualitative upward evaluation of the leadership performance of library managers. Follow-up studies were conducted, focusing on the advantages and disadvantages of the qualitative approach to upward appraisal. The authors discuss pros and cons to guide others who might use this methodology for upward appraisals in the…

Describes a computer-based training program for library staff developed at the University of Tennessee, Knoxville, that used HyperCard stacks on Macintosh computers. Highlights include staff involvement; evaluation of modules; trainee participation and feedback; staff recognition; administrative support; implementation plan; supervisory…

Conflict management theory is illustrated in a series of hypothetical scenarios, typical of library situations. Each scenario is discussed in terms of a specific management theory and the theories are transposed into useful management tools by plotting each situation along relevant axes. (Author/AEF)

Presents the principles of effective supervision of library employees from practical, rather than theoretical framework. The topics covered are directed to library school students and new library professionals and include supervisory expectations, respect, delegation, communication, praise and criticism, accessibility, loyalty and support,…

Describes the historical use of assessment centers as staff development and promotional tools and their current use in personnel selection. The elements that constitute a true assessment center are outlined, and a discussion of the advantages and disadvantages for employers and applicants focuses on positions in library administration. (10…

Public libraries must operate in a time of increasing change, both within the library community and throughout the larger social and economic environments in which the library must function. This book is a guide to the strategic management of change in community libraries. It addresses the unique circumstances and needs of public libraries and…

A personnel appraisal tool was developed at the Iowa State University Library for professionals supervised by the Assistant Director for Technical Services and the Head of the Monographs Department, to evaluate both their supervisors' performance and the appraisal review as an educational tool to improve administrator performance. A Technical…

This report documents the procedures and problems encountered during the evaluation of Western Illinois University's library by the National Council for Accreditation of Teacher Education (NCATE) and proposes recommendations for future evaluations of university libraries. Basic problems with the NCATE evaluation involved: (1) an unqualified…

Examines the role of the collection development leader in today's academic library and provides a framework for leadership utilizing the concepts of shared vision and mission, teaching and learning, and stewardship. Content management leadership requires that leaders be exceptional listeners and subject to the same need to continually learn.…

Effective management and the importance of feedback in relation to improvement are becoming critical issues for libraries. Upward appraisal evaluates managers' performance based on input from their staff, rather than the traditional top-down evaluation format in which a manager is evaluated solely by their superior. This paper discusses the…

Describes the of attribute sampling to estimate characteristics of library collections and operations. The nature of statistical sampling and making a statistical inference are covered, and examples from library situations are given. Tables of determination of sample size and evaluation of results are included. (Contains six references.) (EAM)