To address system problems and other management weaknesses, in 1998 Congress created the Office of Federal Student Aid (FSA) within the Department of Education. This office adopted a new approach to systems integration using middleware (software that can allow an application to access data residing indifferent databases) and Extensible Markup…

The need for and applicability of general systems theory in human services evaluation is discussed. The role of evaluation in human services agencies is described and the necessity of combining the programs to be evaluated and the evaluation process itself in a single unifying conceptual model is demonstrated. (Author/AL)

This paper provides an analysis of approaches to quality assurance and of the management of quality in general management literature and considers its application to public education systems. Key components of a fully integrated approach to quality assurance and quality management for school systems are listed. (SLD)

Identifies the following basic issues involved in planning and implementing school-linked services: (1) planning; (2) targeting; (3) governance; (4) information systems; and (5) staffing. Effective planning requires a policy-minded team of equals from various agencies. Strategies that community teams can use to address each issue are discussed.…

This plan brings common purpose and effective statewide coordination to video telecommunications activities in Washington State. The Department of Information Services (DIS) is designated the lead agency in the statewide coordination of video telecommunications through its enabling legislation. The plan outlines a structure to link and measure…

The current tripartite system of human services delivery (education, health, and social services) is unable to deal with children with multiple problems in an effective, coordinated way due to fragmentation, specialization, and complexity. Reorganizing the current system by linking or integrating services could provide many advantages, as…

Reviews types of evaluation that may be applied to school-linked services; and discusses the needs for a range of evaluative strategies for program providers, policymakers, and funders. For some programs evaluation will be primarily descriptive, whereas for others a carefully designed outcome evaluation will be possible. (SLD)

Argues against placing the school in a lead position for delivery of services; and supports a community-based model in which diverse service providers, administrators, and institutions work collaboratively in a system of linked services. A community-based system would involve a consortium of existing agencies or a newly created entity. (SLD)

Reviews common financing strategies for school-linked services, and suggests that the fiscal strategy for building integrated school-linked services involves supplementing new core program funding with redirected existing sources and increasing use of Medicaid funds. There is no single approach to financing these services. (SLD)